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Parking policy

Salisbury District Council has identified the link between commercial viability, customer satisfaction and the implementation of a Car Park Management System.

The Council has concluded that the Secured Car Park Management System provides a suitable framework, and has therefore committed to implement and maintain a Car Park Management System that complies as far as possible with these requirements.

Through the Car Park Management System the Council intends to establish the safety and security of customers, their vehicles and possessions as a key priority. This will be achieved by monitoring the Car Park with closed circuit television and patrol staff. Customer service points are located to provide quick and easy access to Car Park personnel.

The Council will undertake to reduce levels of crime within the Car Park through accurately recording incidents of crime with specific details and locations. This will allow preventative actions to be taken in conjunction with the local Police Crime Prevention Officer.

Where areas of the Car Park have been defaced with graffiti, actions will be taken to remove the graffiti within a reasonable time.

Staff are trained in their responsibilities under the requirements of the Car Park Management System. An ongoing staff training programme ensures that this policy statement and associated policies, procedures and working practices are fully understood and implemented.

All management and staff are responsible for ensuring that the System is effectively implemented within their sphere of operation.

Services operated within the scope of the Council's Car Park Management System are:

Secure Parking of customers' vehicles including facilities for disabled users. All equipment used in the process is issued and maintained in good order to ensure quality and safety.

The Services Manager has been appointed Management Quality Representative, responsible for the effective implementation and maintenance of the Car Park Management System and has the authority to deal with all quality related matters.

..................................................... Chief Executive, Salisbury District Council