Shopmobility

What is Shopmobility?

Shopmobility is a scheme that enables people with temporary or permanent walking difficulties to get about in Salisbury city centre.

Members of the scheme can hire vehicles and walking aids that allow them to access the shops and facilities that Salisbury offers. The city centre provides good access for wheelchair users and those with walking difficulties, with numerous dropped kerbs, regular crossing points and widened pavements.

Shopmobility Salisbury is able to provide equipment including:

  • electric scooters (three- and four-wheel)
  • power chairs
  • manual wheelchairs (in various sizes)
  • shopper walkers
Who can use Shopmobility?

You do not need to be registered disabled to use this service. Shopmobility customers include:

  • People with permanent or temporary walking difficulties
  • People with a disabling illness
  • People with heart or lung diseases
  • Heavily pregnant ladies
  • Older residents or visitors
  • People recovering from a disabling illness or injury
  • People who suffer from conditions (such as MS) that can make walking more difficult and tiring on certain days
How much does it cost?
Membership of the scheme is free. Equipment hire is £1 per visit.
How do I become a member?

Registering for membership is simple. You can become a member and hire equipment on your first visit by bringing a recognised form of identification to the office. Examples of acceptable forms of identification include:

  • Passport
  • Driving licence
  • EC identity card
  • Bus Pass

You may bring other forms of identification, but any identification must carry your name, current address and your signature to be acceptable.

What if I am unable to get to the Shopmobility office?

If you are unable to get to the office, Shopmobility can deliver the equipment to your desired location within the city centre. This could be the coach, bus or train station if you are travelling by public transport into Salisbury, or any location within the city centre that is convenient for you.

If you are not registered with us, you will be asked to come to the office to complete the registration form before being allowed to use the equipment.

It is always advisable to request this service in advance. Shopmobility relies on volunteers for this service and it might not always be possible to meet demand.

How long can I hire the equipment for?
Powered equipment is for daily hire only. However, long-term hire of manual wheelchairs is available to residents and to visitors staying within the area over a longer period.
Do I need to book?

It is always advisable to book in advance. Salisbury city centre attracts shoppers and visitors throughout the year, and there can often be a great demand for shopmobility equipment. You can book:

Where is Salisbury Shopmobility?

You can find the Shopmobility office in the Maltings car park. Access is via Malthouse Lane from Fisherton Street.

Find the Shopmobility office on the map

The office is easily accessible by car, and Shopmobility customers who have pre-booked will be offered a parking space if one is available. In quiet periods blue badge holders may also be able to park but must obtain a permit from Shopmobility.

Salisbury Shopmobility
The Maltings Car Park
Malthouse Lane
Salisbury SP2 7TL

What are the opening times?

The office is open:

  • Monday to Friday 09.30hrs—16.00hrs
  • Saturday 09.30hrs—16.00hrs

From 31 May to 30 September closing times are extended to 17.00hrs.

Shopmobility is closed on Sundays and Bank Holidays. An answerphone service is available outside of opening hours on 01722 328068.

Volunteering

Shopmobility welcomes volunteers to act as escorts for wheelchair users, and to help us deliver equipment around Salisbury. If you would like to become a Shopmobility volunteer, please call Marion on 01722 328 068.

Location map

Related information

Contact details:

Telephone:
01722 328068

email:
shopmobility@salisbury.gov.uk...

Postal address:
Salisbury Shopmobility
The Maltings Car Park
Malthouse Lane
Salisbury
SP2 7TL